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© 2021 Dreamad & Printing Group Co., Ltd.
All rights reserved.

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Head Office : 203-64, Janghang-ro, Ilsandong-gu, Goyang-si, Gyeonggi-do, Republic of Korea
Design Technology Research Institute : 4F, Saero Building, 309, Tojeong-ro, Mapo-gu, Seoul, Republic of Korea
Factory : 64-4, Jangdae-gil, Ilsandong-gu, Goyang-si, Gyeonggi-do, Republic of Korea
Logistics Center : 203-64, Janghang-ro, Ilsandong-gu, Goyang-si, Gyeonggi-do, Republic of Korea
Business Registration No : 104-81-49624
CEO : Kim Pyeong-il

Tel : +82 02.2277.1455 Fax : +82 02.2264.1131
E-mail : design@dreamcom.com

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© 2021 Dreamad & Printing Group Co., Ltd. All rights reserved.

© 2021 Dreamad & Printing Group Co., Ltd.
All rights reserved.

Privacy Policy

Privacy Policy

DreamAd & Printing Group, hereinafter referred to as the “Company,” respects the freedom and rights of data subjects and complies with the Personal Information Protection Act and other applicable laws and regulations. The Company lawfully processes personal information and manages it securely.

The Company establishes and discloses this Privacy Policy to inform users of the procedures and standards for personal information processing and to handle complaints related to personal information promptly and smoothly.

Article 1. Purpose of Processing Personal Information

The Company processes personal information for the following purposes. Personal information being processed will not be used for any purpose other than those stated below. If the purpose of use changes, the Company will take necessary measures, such as obtaining separate consent, in accordance with applicable laws and regulations.

Customer inquiries and consultation responses
- Receiving inquiries through the website
- Reviewing project consultation and proposal requests
- Responding to inquiries and providing replies
- Conducting follow-up communication such as meetings, quotations, and proposals
Project progress and customer management
- Consultation for services such as design, printing, production, packaging, web design, VMD, and promotional material production
- Reviewing requests and confirming whether the work can be carried out
- Managing communication history with customers for smooth project operation
Dispute prevention and compliance with legal obligations
- Confirming inquiry and consultation history
- Handling complaints and responding to disputes
- Complying with retention obligations under applicable laws and regulations

Article 2. Personal Information Items Processed

The Company may collect and use the following personal information when receiving inquiries through the website.

1. Required items

Name
Phone number
Email address
Subject
Inquiry details

2. Optional items

Company name
Attached files

3. Inquiry classification items

Inquiry type

4. Automatically collected items

IP address
Cookies
Service usage records
Access logs
Browser information, etc.

※ If a file containing personal information is submitted as an attachment, the personal information included in the file may also be collected.

※ Users are advised not to include unnecessary resident registration numbers, bank account numbers, health information, sensitive information, or other unnecessary personal information in inquiry details or attached files.

Article 3. Processing and Retention Period of Personal Information

The Company processes and retains personal information within the retention and usage period required by law or within the period consented to by the data subject at the time of collection.

1. Customer inquiry and consultation history

Retention period: 3 years from the date of inquiry submission
Purpose of retention: Confirmation of consultation history, follow-up response, complaint handling, and dispute response

2. Retention in accordance with applicable laws

If retention is required under applicable laws and regulations, the Company may retain personal information for the period specified by such laws.

Records regarding contracts or withdrawal of subscription
Legal basis: Act on the Consumer Protection in Electronic Commerce, etc.
Retention period: 5 years
Records regarding payment and supply of goods or services
Legal basis: Act on the Consumer Protection in Electronic Commerce, etc.
Retention period: 5 years
Records regarding consumer complaints or dispute handling
Legal basis: Act on the Consumer Protection in Electronic Commerce, etc.
Retention period: 3 years
Website visit records
Legal basis: Protection of Communications Secrets Act
Retention period: 3 months

Article 4. Provision of Personal Information to Third Parties

The Company processes personal information only within the scope of the purposes specified in Article 1 and does not provide personal information to third parties unless prior consent has been obtained from the data subject or unless there is a special provision under applicable laws and regulations.

However, personal information may be provided in exceptional cases as follows.

Where the data subject has given prior consent
Where there is a special provision under applicable laws and regulations
Where a lawful request is made by an investigative agency, court, or other relevant authority
Where it is necessary to protect the life, body, or property interests of the data subject or a third party

Article 5. Outsourcing of Personal Information Processing

The Company outsources part of its personal information processing tasks to external services for website operation and service provision as follows.

1. Entrusted party

Amazon Web Services, Inc.

2. Details of entrusted work

Provision of website server and data storage infrastructure based on Amazon Lightsail

The Company operates and maintains the website internally and does not outsource personal information processing tasks to a separate external maintenance company.

When outsourcing personal information processing tasks, the Company manages and supervises the entrusted party to ensure that personal information is processed securely. If the details of the entrusted work or the entrusted party change, the Company will disclose such changes through this Privacy Policy.

Article 6. Procedure and Method for Destroying Personal Information

The Company destroys personal information without delay when it becomes unnecessary, such as when the retention period expires or the purpose of processing has been achieved.

1. Destruction procedure

Personal information whose collection and use purposes have been achieved is destroyed after being retained for a certain period in accordance with internal policies and applicable laws.
Personal information that must be retained under applicable laws is stored separately in a separate database or storage location.

2. Destruction method

Personal information in electronic file format is deleted using methods that prevent recovery or restoration.
Personal information recorded on paper documents is destroyed by shredding or incineration.

Article 7. Rights and Obligations of Data Subjects and Legal Representatives and How to Exercise Them

Data subjects may exercise the following rights related to personal information protection against the Company at any time.

Request to access personal information
Request correction in case of errors
Request deletion
Request suspension of processing
Request withdrawal of consent

These rights may be exercised by submitting a request in writing, by phone, or by email to the Personal Information Protection Officer or the responsible department. The Company will take action without delay in accordance with applicable laws and regulations.

However, the exercise of some rights may be restricted if the information is required to be retained under applicable laws or if there are restrictions under other laws and regulations.

Article 8. Measures to Ensure the Security of Personal Information

The Company takes the following measures to ensure the security of personal information.

1. Administrative measures

Establishment and implementation of internal management plans
Minimization of personnel handling personal information
Education and management related to personal information protection

2. Technical measures

Management of access rights to personal information processing systems
Encryption of important information such as passwords
Installation and regular inspection of security programs
Retention of access records and measures to prevent forgery or alteration

3. Physical measures

Access control to locations where personal information is stored
Secure storage of documents and storage media

Article 9. Installation, Operation, and Rejection of Automatic Personal Information Collection Tools

The Company may use cookies to provide website convenience, analyze access statistics, and improve services.

Cookies are small information files sent by the server operating the website to the user’s browser and may be stored on the user’s computer or mobile device.

Users may refuse or delete cookies through their browser settings. However, refusing cookies may limit the use of some website functions.

Examples of how to reject cookie settings

Chrome: Settings → Privacy and security → Third-party cookies or site data settings
Microsoft Edge: Settings → Cookies and site permissions → Manage cookies and site data
Safari: Settings → Privacy → Block cookies or Manage website data

Article 10. Personal Information Protection Officer

The Company designates the following Personal Information Protection Officer to oversee personal information processing and to handle complaints and damage relief related to personal information processing.

Personal Information Protection Officer: To be designated
Department / Position: Personal Information Protection Manager
Phone: 02-2274-1455
Email: bks@dreamadcom.com

※ When the department and position of the Personal Information Protection Officer are confirmed, this Privacy Policy will be updated accordingly.

Data subjects may contact the Personal Information Protection Officer regarding any personal information protection-related inquiries, complaints, or damage relief matters arising from the use of the Company’s services. The Company will respond to and handle such inquiries promptly and sincerely.

Article 11. Request for Access to Personal Information

Data subjects may request access to their personal information in accordance with the Personal Information Protection Act through the department below.

Responsible department: Personal Information Protection Department
Phone: 02-2274-1455
Email: bks@dreamadcom.com
Address: 4F, Saero Building, 309 Tojeong-ro, Mapo-gu, Seoul, Republic of Korea

The Company will make efforts to ensure that requests for access to personal information are handled promptly.

Article 12. Remedies for Infringement of Rights

Data subjects may contact the following organizations to seek remedies for personal information infringement.

Personal Information Infringement Report Center
- Website: privacy.kisa.or.kr
- Phone: 118, without area code
Personal Information Dispute Mediation Committee
- Website: www.kopico.go.kr
- Phone: 1833-6972
Cyber Investigation Department, Supreme Prosecutors’ Office
- Website: www.spo.go.kr
- Phone: 1301, without area code
Cyber Crime Report System, Korean National Police Agency
- Website: ecrm.police.go.kr
- Phone: 182, without area code

Article 13. Changes to the Privacy Policy

This Privacy Policy shall take effect from the effective date stated below.

If this Privacy Policy is changed due to amendments to laws, policy changes, or changes in the Company’s internal operation policies, the Company will notify users of such changes through the website notice board or the Privacy Policy page.

Effective date: 00 Month 2026
Last updated: 00 Month 2026